HR Apprentice

JOB TITLE: HR Apprentice

RESPONSIBLE TO: HR Director

HOURS OF WORK: 8:30 to 5:00 Monday – Friday

PLACE OF WORK: This role is based in Brandon, Suffolk – but may require travel from time to time.

MAIN PURPOSE OF THE JOB: Ensure the smooth administration of the HR Department and provide effective admin support to the HR team.  You will work towards a level 3 CIPD qualification and 20% of your time will be dedicated to training via a mixture of external and internal training.  Training is expected to take 18-24 months.

AREAS OF SUPPORT:

• Recruitment
  • Track vacancies and seek appropriate input and approval from hiring managers
  • Create vacancies for posting on internal and external recruitment sources
  • Daily checking for new applicants, forwarding candidates to hiring managers
  • Responding to applications appropriately with feedback, offers, rejections etc.
  • Dealing with correspondence received from candidates
  • Arranging interviews; booking meeting rooms and sending confirmation to candidates and hiring managers
• Employee Process and Procedure
  • Issuing offer letters, contracts and starter packs, Right to Work checks and starter checklists
  • Coordinating induction sessions
  • Coordinating probation review process
  • Coordinating disciplinary process – invitations, note taking, outcome letters
  • Leaver process – acknowledge resignations, leaver checklist
  • Ensuring relevant departments are informed of new starters, leavers and changes
  • Creating and maintaining digital and paper employee files
• Absence Management
  • Ensure absence records on the HR database are accurate and up to date
  • Be the first point of contact to deal with holiday and sickness absence queries
  • Track Return to Work interviews
  • Invite letters to absence management and review meetings
  • Assist with arranging Occupational Health referrals where appropriate
• HR Database Administration
  • Ensure database is up to date with joiners, leavers and changes
  • Prepare monthly and ad hoc reports for HR Director
  • Update holiday entitlements i.e. carry over, pro-rated
• General Administration
  • Processing routine reference requests
  • On-going update of employee databases
  • Assisting with reviews process e.g. performance reviews, pay reviews
  • Administration of cycle to work scheme
  • Regular cover for reception for lunch/absences

By the end of the apprenticeship you will be able to take ownership for providing advice on a range of People Management issues from employee welfare to performance management, using company policies and current legislation.  

SKILLS, KNOWLEDGE & EXPERIENCE:

• Minimum 5 GCSEs with at least a 4/C in English and Maths or a Level 1 in Functional Skills
• Personable, highly organised individual who thrives in a fast-paced environment
• Strong IT skills including Word, Excel and Outlook
• Excellent attention to detail and ability to juggle competing priorities
• Excellent communication skills, both written and verbal
• Due to confidential and sensitive data held within HR, compliance with GDPR is required at all times